Data RidersEvery agent comes with all of Data Riders behind it.
Governance enabled from the first version, the Double Diamond Method in every cycle, your portal with requests and approvals, Meeting Mode, and a named team. Everything organized through the same lens: People, Processes, and Technology.
People
Agents execute. People decide, and every deliverable has a name.
A name on every deliverable
Reports, analyses, and deliverables have a Data Riders specialist who reviews and is accountable for them. Before delivery, every deliverable is peer-reviewed by a colleague.
- Human owner for every deliverable
- Peer review before every delivery
- You approve the start of every cycle
The people on your side
Each person at your company has their role in the cycle: what they see, what they approve, and what notifications they receive. You decide who gets access.
- Role-based access, verified on the server
- Who sees reports, invoices, and contracts
- Who receives each cycle notification
Who looks after your agent
Fernando DamasioFounder, CEO, and Technical Lead
Marcelo MoreiraCustomer Success and Sales
Alexandre BotelhoLegal
Carlos NevesSenior Consultant · GISTM and Processes
Bernardo CordeiroConsultant · Mining, Management, and ProjectsProcesses
A single method, from the initial problem to delivery, with agreed deadlines and your approval at every step.
The Double Diamond Method, connected
The Double Diamond agent takes you through the method in a few minutes and sets up the cycle: the problem, what to measure, and where to start. Each cycle has its own Double Diamond, which evolves with the project.
- Quick, on mobile, or in full
- Updated with meetings, files, and responses
- Before the kickoff, to make the meeting productive
What is the biggest bottleneck in customer support today?
The first response takes too long and the lead goes cold.
Requests and approvals in your portal
Everything we need from you arrives in a single request, with an agreed deadline: documents, questions, access permissions, and meetings. You respond right there and approve reports and deliverables with a single click.
- Agreed deadlines per client
- Access credentials go straight to the vault
- History of everything requested and answered
Meeting Mode
During the meeting, the board comes together live: notes, decisions, and action items. At the end, action items go to you for approval and enter the plan, each with an owner and deadline.
- Live board and automated notes
- Action items with owner and deadline
- Meeting link sent with the invitation
Support loses leads outside business hours.
The team wants to see the history before calling.
Start with WhatsApp.
Measure first response time.
Send the orders spreadsheetSubmitted for approval
Grant ERP access
Schedule the test with the team
How contracting works
Starts when you receive the first version of the agent. Keeps the agent live, governed, and monitored, and already includes deployment: there is no upfront fee.
Measured per agent, with alerts before reaching the agreed cap. You track it in your portal.
usagealertcapThe commitment goes both ways: you only pay after receiving the first version, and the 12-month commitment ensures enough time for the agent to deliver results. Pricing depends on scope and is presented in the proposal.
Technology
Governance comes enabled on every agent, from the first version, and we run the operations.
Governance enabled on every agent
Each agent connects to Data Riders OS: it reports version, health, and usage, and provides its own risk assessment. You monitor everything in your portal.
Data Riders OS, behind it all
The same system the Data Riders team works in every day, with your section accessible to you.
Start with the right problem.
In 3 to 4 minutes, the Double Diamond agent shows where to start.