Data Riders
Process · Customer service

Customer service that responds instantly and knows when to call in a person.

Agents on WhatsApp, Instagram, and the website respond using your system's data, qualify the request, and hand it over to the team with full conversation history.

3solutions for this process
6platform services included
SLAagreed deadlines
Youapprove each cycle

Where it usually hurts

Solutions

Shown without client names. What does not exist yet, we build for your process.

Included in every solution

Six platform services, monitored by Data Riders Core.

View the platform
Hosting and operationsPublished versions, staging environment, and rollback to previous versions
Email and notificationsNotices, invites, and reports from the solution's address
CybersecurityPasscode login, user roles, access logs
AI governanceRisk assessment per agent, versioning, and roadmap
People in chargeOne person accountable for results; you approve each cycle
Continuous monitoringHealth, usage, and cost against the cap, around the clock

In any industry

A 30-minute conversation

Only your name is required, along with a way to reach you. The rest is optional.

1
2
Either one is enough. You can provide both.
3
Would you like to include a message?
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Would you like to schedule a meeting?
We use your data solely to respond to your inquiry, in compliance with LGPD.