Data Riders
Meeting ModeDouble Diamond
Log inGet in touch
Data RidersMensageria

WhatsApp, email, and other messaging channels, connected to the OS

Data Riders connects your agent to your company's messaging channels: WhatsApp via the official Meta API, email with your domain, and other messaging APIs. Each channel has a direct connection to Data Riders OS, multiple users, and a communication persona tailored to your company. Delivered on a project basis.

Talk to Data RidersSee how it works
  • WhatsApp via the official Meta API
  • Email with your domain
  • Other messaging APIs
MensageriaSample data
Persona: Clara · Customer Service

Hi! I would like to reschedule my appointment for Thursday.

Sure. I have Tuesday at 10 AM or Wednesday at 3 PM. Which works better?

Wednesday at 3 PM.

All set, I rescheduled it for Wednesday at 3 PM.

Registered in OS · AT-112

How it works

WhatsApp, email, and messaging APIs.

  1. 01
    Define the persona

    It can be formal, by department, an assistant that hands off the conversation to a human, or a character with its own name and style.

  2. 02
    Connect

    The company number is connected to the agent via the official Meta API.

  3. 03
    Organize who responds

    Multiple users, each with their own role.

  4. 04
    Operate

    The agent responds via WhatsApp and each conversation is logged in Data Riders OS.

Connected to other products

Mensageria connects to the rest of the platform through Agent Sync. What one product logs, the others read.

What is included

  • WhatsApp via the official Meta API
  • Email sent and received with your company's domain
  • Other messaging APIs, on a project basis
  • Multiple users and roles
  • Communication strategy and persona
  • Handoff to a human when needed
  • Conversations logged in Data Riders OS
  • Usage-based billing

Questions

Can it have a character?

Yes. We have already created characters with their own name and style, like Farnezinha from Harmonize.

Does it work with our existing number?

The number is defined with your company during the project, and the connection goes through the official Meta API.

How does this connect to my agent?

WhatsApp becomes another gateway for the same agent, with the same knowledge and the same governance.

Besides WhatsApp, which channels?

Email with your company's domain and other messaging APIs defined in the project. All remain connected to the same agent and to Data Riders OS.

Let's talk about Mensageria?

We will explain how it applies to your process, with no commitment.

Talk to Data Riders

Other products

View the ecosystem
AgentsAgents for your processDouble DiamondThe method, voice-guidedAI DiscoveryPay only after the cycleAI DayOne day, one agent underwayColabWith partner companiesDesignTailored UI and UX designVozReal-time voiceSuper AgenteThe OS assistant inside your systemModo ReuniãoTranscription and boardLearningLearn inside the agentAgent SyncEach agent reports backAnalyticsAgents, Meta, Google, and BingReplayLive and recorded usageTicketsSmart ticketsGarantia100% of the scopeÁrea do ClienteCycles, deliverables, and invoicesCibersegurançaSOC 2 Type II infrastructureAssessmentAI governance per agentHospedagemManaged infrastructure

Oi, sou a Voz da Data Riders. Posso responder sobre o que fazemos, os setores, os agentes e como começar. É só tocar e falar.